What happens if a customer replies to a Formitize email?
Modified on: Mon, 25 Apr, 2022 at 11:01 AM
The automated emails being sent from Formitize will have a reply address of your company email address stored in your Company Profile, to adjust the "Email sent from" address, go to Settings cog > Company Profile > Company Details > Email From.
Each form template can have a different 'reply to' email address, to change individual form templates. Management Portal > Forms > View Form Templates > Actions > Reply To.