Formitize Help Desk

Items are for Income.

You can delete Items by going to CRM>Accounts>Items then choose the item you wish to remove and click on the checkbox and then select action then Dele...

In the Management Portal>CRM>Items, then select the item which you would like to edit and click Edit. Make changes and save. 

Items are a product or services being issued by a seller to a buyer.

To add Items, just go to the Management Portal, CRM>Items>+New Item