FAQs

Can I assign a Job to an Existing Invoice?
Yes, you can assign a job to an existing invoice. If your business creates the invoice first, waits for payment and then does the job, then you can assign t...
Mon, 18 Jul, 2022 at 2:34 PM
How do I view other users' jobs?
Viewing other users' jobs is permission based.  In the Web Portal a user (with the permission) can see all users and their jobs through the Jobs lis...
Mon, 24 Apr, 2023 at 12:05 PM
How do I restore a deleted job?
The restoration of a deleted job is only feasible on the Web Portal.  To recover a deleted job, navigate to Jobs > View Jobs > Deleted Jobs, selec...
Thu, 27 Apr, 2023 at 10:07 AM
How to Create Recurring Jobs?
To create recurring jobs you need to go into your Web Portal > Recurring Job Profiles. You can create a recurring job while making a job or create th...
Wed, 12 Apr, 2023 at 1:59 PM
How do I use Scheduler?
The Scheduler is a powerful but super easy to use job management solution to create, assign and dispatch jobs to your users. Assign multiple field agents to...
Mon, 24 Apr, 2023 at 1:58 PM
How do I search for a job?
In the Web Portal you are able to search Active Jobs, Recurring Job Profiles, Completed jobs, and Deleted Jobs.  To search for a job in the Web Portal &...
Thu, 20 Apr, 2023 at 4:14 PM
How do I change the time on a Job?
A job can be edited in the Web Portal and the App (depending on the user's permissions). Go into your Web Portal > Jobs > View Jobs > Edit ...
Thu, 20 Apr, 2023 at 3:58 PM
How do I set reminders in the Scheduler?
Reminders cannot be directly set up in the Scheduler.  To have a reminder about an upcoming/future job a Job Type Template can to be created to include ...
Tue, 18 Apr, 2023 at 3:02 PM
What information can I see when Viewing the Jobs list?
All information that you see when looking at the Jobs list is customisable. The Smart Tables used are designed to provide flexibility when searching for par...
Thu, 20 Apr, 2023 at 4:59 PM
What Information can I see when viewing the Jobs list?
All information that you see in the Jobs list can be customised with the use of Smart Tables. This allows flexibility when looking for information by managi...
Fri, 5 May, 2023 at 1:47 PM