Webforms are designed to interact and engage with people outside of your business and can be used in a number of different ways. To opt in to Webforms select Power-Up in the top menu, and a drawer will pop out from the right side of your screen with the list of opt-in features that you can select from. Select Webforms from the list.
Select Upgrade Now to enable the module. If you already have it enabled, the button will be greyed out.
