References to the date 1 Jan 1970 is often when a placeholder is being used where the connection to an actual date is not available. This can happen when;

  • Using a template (email, letter, or SMS) that references the 'Job Due Date' but the communication is not linked to a job so the placeholder can't pull the data. When using any job details as a placeholder the communication must be sent through Job Type Templates.

  • Using a webform as part of a job. If you have the webform automatically emailing the webform the job will show 'Last Emailed' as 1 Jan 1970 as the webform hasn't been manually sent on the job it has passed an alternate path way and therefore doesn't show on the job.