FAQ's

How do I edit Invoice Email & Invoice SMS templates?
You can customise the templates for emails and SMS messages that are used when sending an invoice. These templates can use placeholdersĀ to automatically ins...
Tue, 2 Jul, 2024 at 1:01 PM
Reconciling PayNow Stripe Payments in Xero
PayNow is a powerful feature that allows you to send invoices to your clients with an embedded payment form. By leveraging Stripe Connect, our clients can s...
Tue, 2 Jul, 2024 at 1:13 PM
How do I add a discount in an Invoice?
When creating or editing an invoice a discount can be applied using the discount field in the individual line items. Add the discount as a percentage, and t...
Tue, 2 Jul, 2024 at 2:02 PM
How do I reach Stripe support if I have questions about payment processing?
Stripe payments should only be a 2 day processing time, excluding weekends. If you are experiencing any delays after your 1st payment has been settled, ...
Wed, 24 Jul, 2024 at 12:24 PM
How can I review Purchase Order information and items that have been bought over a period of time?
With Formitize's Reports function, you can easily create and review a CSV report that covers Purchase Order items. You can also filter or search by spec...
Tue, 30 Jul, 2024 at 11:51 AM
How do I adjust my line items pricing to include GST instead of excluding?
In order to change your line items so that when they appear in the invoice, their price includes GST rather than excluding and listing it separately, in the...
Wed, 21 Aug, 2024 at 10:50 AM