FAQ's
To export information from your Web Portal > CRM > Reports > Contacts and add your Filters using the +Filters Button. Once you have the Filter...
Thu, 6 Apr, 2023 at 10:53 AM
Documents can be added to a contact using the Web Portal, CRM > Contacts > Select the contact that you would like to add the Document to > Scroll d...
Wed, 10 Jan, 2024 at 12:58 PM
Yes, you can use the App to view documents that have been added to a Contact. On the App home screen, select Contacts > select the Contact with the ...
Thu, 6 Apr, 2023 at 11:00 AM
You can add a Photo to a Customer using the Web Portal, CRM > Contacts > select the Contact you would like to add the Photo to scroll down to the Acti...
Wed, 10 Jan, 2024 at 12:58 PM
A lead represents an individual of interest to your qualification and selling efforts. Contacts are non-volatile, longstanding representations of individual...
Fri, 15 Jul, 2022 at 9:08 AM
Yes, creating a new Lead also creates a New Contact.
Wed, 13 Jul, 2022 at 2:40 PM
Customers are individuals or businesses that purchase the goods or services produced by a business. Suppliers are persons or organizations that provide some...
Wed, 13 Jul, 2022 at 2:41 PM
To upload existing contact databases, Web Portal, Contacts > + Import where you will find two examples of how the csv file format needs to be structured....
Wed, 10 Jan, 2024 at 12:58 PM
You can search using client's details such as email address or location to search for a contact. If you cannot find a previous customer's name, they...
Wed, 10 Jan, 2024 at 12:58 PM
The CRM can handle one Billing Profile that has multiple people and also multiple locations. Further help with Multiple Locations on a billing contact,...
Wed, 20 Jul, 2022 at 3:04 PM