Formitize Help Desk

Force Syncing is an action in the App to ensure the syncing process is up to date. To force sync the app: Go to the App home screen > Pull the Screen D...

Voice to text can be used in any text field when using Formitize. The voice to text icon appears beside the space bar on the device keyboard. If this is...

Offline mode allows you to be out of internet signal and still be able to access information that was already available on the device and to complete a form...

When using the App ensure you have the most up to date Software and have completed the latest System Update. This will prevent the App suddenly closing and ...

While jobs created through the recurring job can be accessed through the App, the recurring job card itself cannot be accessed via the app. 

When a Technician selects "On Route", the system will show a map displaying the directions from their current location to the job site if the loca...

When a Form has been submitted in the App it can be found in the Submitted Forms Tab in the Web Portal > Forms > Submitted Forms. 

To view different Submitted Forms tabs in the App, there is a dropdown that you can use to select which tab you would like to view when you go into Forms &g...