FAQ's

How do I use my Email & SMS Templates in the App?
Templates can be used to send SMS' and Emails in the App when in a Job, Invoice and Quote by swiping right on the job or invoice and selecting SMS or Em...
Tue, 2 Jul, 2024 at 10:45 AM
Why am I getting a spam error when trying to send an email?
Formitize has a spam filter in place, which will stop an email from sending if the filter comes across something in the email message that has a high chance...
Wed, 31 Jul, 2024 at 12:06 PM
How do I insert an image into an Email Template?
When creating or editing an email template, when you select the content area there are additional controls for formatting available. Selecting the...
Fri, 2 Aug, 2024 at 11:08 AM
Where do SMS responses go?
The SMS messages sent from the Formitize system originate a copy from a non-reply number, not your personal phone number. This means that if a customer atte...
Wed, 31 Jul, 2024 at 9:17 AM