FAQ's
Templates can be used to send SMS' and Emails in the App when in a Job, Invoice and Quote by swiping right on the job or invoice and selecting SMS or Em...
Tue, 2 Jul, 2024 at 10:45 AM
Formitize has a spam filter in place, which will stop an email from sending if the filter comes across something in the email message that has a high chance...
Wed, 31 Jul, 2024 at 12:06 PM
When creating or editing an email template, when you select the content area there are additional controls for formatting available. Selecting the...
Fri, 2 Aug, 2024 at 11:08 AM
The SMS messages sent from the Formitize system originate a copy from a non-reply number, not your personal phone number. This means that if a customer atte...
Wed, 31 Jul, 2024 at 9:17 AM
To add an image to any of your templates, you will first need to ensure the image is accessible from your resources. If it is not, you can add the resourc...
Tue, 29 Oct, 2024 at 9:52 AM
The "dropped" email response indicates that a previous email that's been sent to an email address has failed, and that our mail server is no l...
Tue, 26 Nov, 2024 at 12:13 PM
In the Web Portal, go to the Settings Cog > Integrate > Mailchimp. (Note: If you don't have a current integration with Mailchimp then you will...
Tue, 22 Oct, 2024 at 11:15 AM