FAQ's

How do I create a New Contact?
To create a New Contact via Web Portal, go to CRM > New Contact  It will open up a drawer on the right hand side of the screen, where you can ad...
Tue, 5 Nov, 2024 at 9:10 AM
How do I edit a Contact in the Web Portal?
To edit a contact in the Web Portal, you can edit them in the CRM Contact card, or with the slider drawer while remaining in the Contacts list. To acces...
Tue, 5 Nov, 2024 at 9:10 AM
How do I delete a Contact?
To delete a contact in the Web Portal go to CRM > All Contacts. Check the box next to the Contact you want to delete and then select Delete from the pop ...
Tue, 5 Nov, 2024 at 9:09 AM
How do I add Multiple people to a Contact?
You're able to have more than one Contact for a Billing name, and can easily add other Contacts for the same company/group if required. This can be done...
Tue, 5 Nov, 2024 at 9:09 AM
How do I add Multiple Locations for a Contact?
Adding Multiple Locations for a Contact in the Web Portal can be done from the Contacts List view, the Locations List view, or from the full Contact page vi...
Tue, 5 Nov, 2024 at 9:05 AM
How do I add a New Note to a Contact?
You can add a note either using the Web Portal or the App. On the Web Portal you can add them via the Contact sliding modal if you don't wish to leave ...
Tue, 5 Nov, 2024 at 9:09 AM
How do I add a Custom Field / Variable?
In order to add a custom field to a client / contact, via the Contacts list, Web Portal > CRM > Contacts > Edit pencil > Select Contact edit pen...
Thu, 19 Sep, 2024 at 9:06 AM
Making Calls and sending an SMS to Clients
To be able to send an SMS to a client this feature must be activated on your account first. How do I set up the SMS Feature? In the Web Portal go to ...
Tue, 5 Nov, 2024 at 9:05 AM
Exporting Contacts
To export information from your Web Portal, go to Reports > Contacts and add your Filters using the +Filters Button. (Note: If you don't see Reports ...
Tue, 5 Nov, 2024 at 9:19 AM
How do I create a CSV File of my Contacts?
To export information from your Web Portal > CRM > Reports > Contacts and add your Filters using the + Filters Button.  Once you have the Filte...
Fri, 31 May, 2024 at 10:37 AM