FAQ's

How do I rearrange the Web Portal menu order?
To change the order of modules in your menu, you can click on the 'More' option at the end of the menu list, and then select Rearrange Menu Order. ...
Tue, 4 Feb, 2025 at 12:59 PM
What does the Pin option in the menus do?
In the top Menu options, you will see a pin when you click on one of the menus. This allows you to keep that menu open on your screen while the rest of the ...
Tue, 5 Nov, 2024 at 8:56 AM
What is Power-up?
In the Web Portal menu there is now a Power-up option in the top right of the menu. When you select Power-up, you will see a list of available add-...
Fri, 31 Jan, 2025 at 1:36 PM
What is Security Plus and how do I opt in?
Security Plus is an additional security option that you can use for your Formitize account. It includes 2 Factor Authentication, Forced Password Reset, ...
Fri, 31 Jan, 2025 at 1:52 PM
How do I rename the Company Business Number?
You are able to change the label for your company business number, to suit your region/country (eg: ABN / Australian Business Number), by going to Admin >...
Fri, 29 Nov, 2024 at 11:01 AM
What is the Single-Device Access Policy?
Single-Device Access restricts simultaneous devices from accessing the same user log in at the same time. Data security and business efficiency are always o...
Tue, 14 Jan, 2025 at 9:33 PM
Why can't I see all the menu options in the top of the Formitize screen?
Navigating your way through Formitize is made easy with each of the various modules and other functions listed in the top menu. Sometimes you may find that ...
Wed, 29 Jan, 2025 at 12:53 PM
What security options does my Formitize account have?
There are a few ways to ensure that your Formitize and User accounts are secure, in order to keep others from being able to log into your account. In order ...
Tue, 4 Feb, 2025 at 12:19 PM
Can I adjust password settings to get Users to create more secure passwords?
Yes, if you have opted in to Security Plus, then you are able to adjust the Password settings so that your Users will create more complex passwords, making ...
Tue, 4 Feb, 2025 at 12:18 PM
Am I able to find a log of attempted User logins?
Yes. With Security Plus, you gain the ability to find when someone tried to log into your or another User's Formitize account, and the device that they ...
Tue, 4 Feb, 2025 at 12:18 PM