FAQs
A job that has been started can be reassigned to another field agent. The job will need to be dispatched again for it to go to the new field agent. In y...
Wed, 16 Aug, 2023 at 8:05 AM
To view all users Jobs in the app, you will need to have the correct User Permissions to do so. To do this in the App > Diary > Select the people...
Fri, 25 Aug, 2023 at 10:27 AM
After a recurring job has been created, the job dates can separately be moved or changed around, but if you wish to change the details for all future recurr...
Mon, 25 Sep, 2023 at 8:59 AM
For recurring jobs, until they are created which is generally 3 - 7 days before then next occurrence is due, these jobs are only visible in the scheduler as...
Thu, 12 Oct, 2023 at 2:15 PM
A job note is only visible for that specific job and will not carry across recurring jobs. If the note is specific to a Location, it can to be added as a Lo...
Fri, 27 Oct, 2023 at 11:40 AM
When there are multiple Users assigned to a single Job, it may require all of the Job assignees to complete all of the Job forms before being able to fully ...
Mon, 23 Oct, 2023 at 3:07 PM