FAQ'S

Can I create recurring tasks?
Recurring tasks cannot be created independently. However, if a task is generated as part of a recurring job, as a Job Status Update, or a Future Reminder, t...
Tue, 3 Jun, 2025 at 4:59 PM
How do I default all tasks to be due at a specific time during the day?
When creating a Task manually you are able to set a Due Time for the Task as well as a Due Date.  If your task is coming from a Job Type Template, you a...
Mon, 22 Sep, 2025 at 9:08 AM
Can I view the history of tasks completed and assigned to a user?
All Tasks assigned to or completed by any user can be viewed in the Task Module in the Web Portal by going to Tasks > My Tasks or All Tasks. You are ...
Mon, 22 Sep, 2025 at 3:55 PM
How do I edit a Task Checklist?
To edit a Task Checklist in the Web Portal > Tasks > Select the Task you would like to Edit. The Checklist items can be re-arranged, edited and/or del...
Mon, 22 Sep, 2025 at 10:33 AM
How do I create a new Task?
New Tasks can be created multiple ways both automatically via a Form Action, a Job Status Update and/or a Future Reminder or manually through the Web Portal...
Tue, 23 Sep, 2025 at 2:59 PM
How do I change who a Task is assigned to?
You are able to change who a Task is assigned to in the Web Portal by going to Tasks > All Tasks > select the checkbox of the Task you wish to reassig...
Tue, 23 Sep, 2025 at 3:49 PM
How do I find all of my overdue Tasks?
In CRM > Tasks > All Tasks there are now three buttons at the top of the list which can filter your Tasks so that you can easily find Tasks that are O...
Wed, 24 Sep, 2025 at 8:48 AM
How do I delete Tasks?
To delete a Task in the web Portal go to Tasks > All Tasks > Select the checkboxes of the task/s you would like to delete > Select Delete from the ...
Wed, 24 Sep, 2025 at 9:03 AM
How do I create a new Task via a Job?
To create a new Task through a job in the Web Portal go to Jobs > Job Type Templates > Select the Job type you want to create tasks with. A Task c...
Wed, 24 Sep, 2025 at 9:11 AM
How do I create a new Task from a Contact page?
To create a Task that is attached to a specific client, in the Web Portal go to CRM > All Contacts > Select the Edit arrow for the Contact > select...
Wed, 24 Sep, 2025 at 9:11 AM