FAQ's

How do I upload a Document to a specific location for a contact?
A Document can be uploaded to a specific location for a contact in the Web Portal. Go to CRM > All Contacts > Select edit arrow for the Contact &g...
Fri, 17 Jan, 2025 at 1:04 PM
Can I add a Resource to a webform for anonymous viewers to see?
Resources are files that can be saved in Formitize in order to easily attach them to forms, invoices or emails. Although each Resource is given a link, ...
Thu, 16 Jan, 2025 at 1:21 PM
Can I have Sub-Folders within Sub-Folders in Resources?
In Resources, there is only a Folder and Sub-Folder. You can have a number of Sub-Folders to a Folder, but no Sub-Folder within a Sub-Folder. You can cr...
Thu, 16 Jan, 2025 at 1:24 PM
What is an Expiry email notification?
Setting an expiry date for a Resource is a part of the process when you upload a new Resource Document to your system. When you're entering the informat...
Fri, 17 Jan, 2025 at 1:05 PM
How do I create a new Resource Sub-Folder?
Sub folders are extra folders that can be located within one of the main Resource folders available in your Formitize account. How do I add a new Resource...
Thu, 16 Jan, 2025 at 12:59 PM
How do I find out what happened to a Resource Document?
If a Resource has been changed or lost, then you can search the Resources history to find out who may have made the change. In the Web Portal, go to Res...
Thu, 16 Jan, 2025 at 12:59 PM
Can I change Resource Folders into Sub-Folders?
No. There is no automatic way to change a Resource folder into a sub folder. The only way to move information into a subfolder instead of a parent folde...
Wed, 15 Jan, 2025 at 12:51 PM
Can I delete a Resource Folder?
Yes, you can delete a Resource Folder from your Formitize account. Please note: deleting the folder will also make any Resources within it inaccessible. So,...
Thu, 16 Jan, 2025 at 1:00 PM
How do I delete a Resource Sub-folder?
You can delete a Resource Sub-folder in the Web Portal. Please note: deleting the sub-folder will also make any resource documents within it inaccessible, s...
Thu, 16 Jan, 2025 at 2:01 PM