FAQ's

PAYMENT DRAWER - Can I personally take Card Payments with Formitize?
Yes. You can take payments through Formitize. If you would like to take immediate card payment, you will need to set up an account with Stripe.com and have ...
Thu, 17 Oct, 2024 at 12:12 PM
Invoice Reminders
The outstanding invoice reminders enables you to set up your own customised emails, SMS, letters and tasks to trigger automatically whenever an invoice beco...
Wed, 6 Nov, 2024 at 11:59 AM
How do I add a One-off attachment to an Invoice?
To add a One-off Attachment the Invoice need to first be created and saved. Once you have saved the Invoice you can edit it and add one-off attachments.   ...
Tue, 26 Nov, 2024 at 12:55 PM
How do I know that an Invoice has been emailed?
You can view the email history of an Invoice through both the Web Portal and the App. In the Web Portal go to Accounts > Invoices > sort by the Last ...
Tue, 26 Nov, 2024 at 12:57 PM
Can I Convert an Invoice to a Job?
Yes, you can convert a Formitize Invoice to a Job in both the Web Portal and the App In the Web Portal go to Accounts > Invoices > select the Edit pe...
Wed, 6 Nov, 2024 at 12:10 PM
How do I cancel an invoice?
An invoice can be cancelled through the App or the Web Portal. In the App, go to Accounts > Invoices > swipe left on the Invoice you'd like to...
Fri, 23 Aug, 2024 at 12:57 PM
PAYMENT DRAWER - How do I send an invoice?
In the Web Portal, go to CRM > Invoices > Edit pencil for the intended Invoice > View PDF > Email > email will pre populate with your default...
Thu, 17 Oct, 2024 at 12:10 PM
How do I remove a payment on an invoice?
You are able to remove a payment from an invoice via both the Web Portal and the App. In the Web Portal, go to Accounts > Payments > select the ch...
Tue, 26 Nov, 2024 at 12:58 PM
How do I search for an item when I am creating or editing an invoice?
When creating or editing an invoice in the Web Portal you can click on the item dropdown and start typing in the field indicated in the image below to searc...
Tue, 2 Jul, 2024 at 1:18 PM
Can a client pay a CRM invoice online?
With the arrival of PayNow, your clients can pay their invoices online, whether on a desktop, laptop or other mobile devices. In order to use PayNow, you wi...
Fri, 12 Jul, 2024 at 10:19 AM