FAQ's

Can I personally take Card Payments with Formitize?
Yes. You can take payments through Formitize. If you would like to take immediate card payment, you will need to set up an account with Stripe.com and have ...
Wed, 5 Jun, 2024 at 11:21 AM
Invoice Reminders
The outstanding invoice reminders enables you to set up your own customised emails, SMS, letters and tasks to trigger automatically whenever an invoice beco...
Wed, 3 Jul, 2024 at 12:01 PM
How do I add a One-off attachment to an Invoice?
To add a One-off Attachment the Invoice need to first be created and saved. Once you have saved the Invoice you can edit it and add one-off attachments.   ...
Wed, 17 Jul, 2024 at 11:10 AM
How do I know that an Invoice has been emailed?
You can view the email history of an Invoice through both the Web Portal and the App. In the Web Portal go to CRM > Invoices > sort by the Last Email...
Thu, 4 Jul, 2024 at 11:16 AM
Can I Convert an Invoice to a Job?
Yes, you can convert a Formitize Invoice to a Job in both the Web Portal and the App In the Web Portal > CRM > Invoices > select the Edit pen for ...
Fri, 28 Jun, 2024 at 11:55 AM
How do I cancel an invoice
An invoice can be cancelled through the App, simply swipe to the left on the invoice to cancel it.  In the Web Portal an invoice can be archived.
Fri, 15 Jul, 2022 at 2:49 PM
How do I send an invoice?
In the Web Portal > CRM > Invoices > Edit pencil for the intended Invoice > View PDF > Email > email will pre populate with your default ...
Thu, 20 Jun, 2024 at 1:20 PM
How do I remove a payment on an invoice?
You are able to remove a payment from an invoice via both the Web Portal and the App. In the Web Portal, go to CRM > Payments > select the checkbo...
Fri, 12 Jul, 2024 at 2:06 PM
How do I search for an item when I am creating or editing an invoice?
When creating or editing an invoice in the Web Portal you can click on the item dropdown and start typing in the field indicated in the image below to searc...
Tue, 2 Jul, 2024 at 1:18 PM
Can a client pay a CRM invoice online?
With the arrival of PayNow, your clients can pay their invoices online, whether on a desktop, laptop or other mobile devices. In order to use PayNow, you wi...
Fri, 12 Jul, 2024 at 10:19 AM