FAQ's

How to I unarchive a submitted form?
To unarchive the form select the Archive box on Submitted forms page to see the Archived Forms > Select the form in the checkbox on the left hand side &g...
Wed, 16 Aug, 2023 at 8:01 AM
Can I bulk download my Submitted Form PDF files?
There currently is no way to be able to download Submitted Form PDFs in bulk, you will need to download a PDF of the form each time.  You can download t...
Wed, 16 Aug, 2023 at 8:01 AM
How many photos can I have within a table in a form?
If your from requires you to have photos within a table, it will only allow you to have 5 Landscape or 4 Portrait photos within the row. The data contained ...
Wed, 16 Aug, 2023 at 7:59 AM
How do I change the name of the report PDF file in an email?
If you would like a different file name for a PDF then you can change the PDF Filename by going into Web Portal > Forms > View Form Templates > thr...
Mon, 25 Sep, 2023 at 9:40 AM
How do I choose how many images appear in a row on PDF reports?
Selecting how camera images show up in a PDF form can be done by going into the Form Template that you would like to edit/adjust, and then into the PDF >...
Mon, 25 Sep, 2023 at 11:29 AM
Can I remove my logo from my Forms?
The company logo cannot be removed from Forms as this happens automatically.  Although, you can engage in our Professional Services to customise your fo...
Mon, 16 Oct, 2023 at 8:52 AM
How do I make a Form Template Inactive?
Making a Form Template inactive will not delete the template but remove it from the Active Template list so that you are able to reactive it should you need...
Thu, 12 Oct, 2023 at 1:54 PM
How do I Reactivate a Form Template?
Making a Form Template Active when it has been made Inactive can only be done in the Web Portal.  To Reactivate a Form Template in your Web Portal > ...
Thu, 12 Oct, 2023 at 1:55 PM
How do I add a Photo Field into a Form Template?
You are able to add a Photo Field into a Form Template in your Web Portal > Forms > View Form Template > Select the Form Template > Form Builder...
Thu, 12 Oct, 2023 at 1:56 PM
Can I copy Form Templates from another account?
You are able to copy form templates from a different account. However, please note that there is a transfer fee involved, and you will need to obtain writte...
Fri, 27 Oct, 2023 at 11:25 AM