FAQS

How do I change the time of a Job?
A job can be edited in the Web Portal and the App (depending on the user's permissions). Go into your Web Portal > Jobs > View Jobs > Edit ...
Fri, 28 Jun, 2024 at 12:28 PM
Why is my Scheduler loading slowly?
If you and your Users are experiencing a slow loading time for your scheduler, then it may be related to the list that you can view on the right hand side o...
Fri, 31 May, 2024 at 11:12 AM
Why can't I see jobs in the Scheduler that I know are booked in?
If there is a job that is definitely booked in on a certain date, but cannot be viewed in the Scheduler, then it may be booked for a time that is outside of...
Thu, 18 Apr, 2024 at 11:47 AM
How do I change the order of Users and User Groups in the Scheduler?
Whether you use Day, Week view in your Scheduler list, you are able to change the order that the Users in your Formitize account can be viewed. Making these...
Wed, 10 Jul, 2024 at 12:40 PM
Scheduler Settings Overview
Each User is able to personalise their view of the Scheduler, to make it easier to view and sort through jobs that are booked in for a number of people who ...
Wed, 4 Sep, 2024 at 10:28 AM
Can I view / edit User details from the Scheduler?
In the Scheduler view, you can now access and/or edit User details of a job via a smooth drawer that appears from the right of the screen. In Day View,...
Tue, 3 Sep, 2024 at 11:33 AM
How can I see where a Field Agent is on the Scheduler?
Select the Map option, and use the Users dropdown list to locate them and where their next job will be. You will be able to estimate where your ...
Tue, 22 Oct, 2024 at 10:26 AM
Can I create a new User via the Scheduler?
You can create a new User without having to leave the Scheduler screen, by clicking on the + symbol at the bottom of the screen > User. A dra...
Tue, 3 Sep, 2024 at 11:17 AM
Can I change the colours of jobs for Users in the Scheduler?
Currently ou cannot change the colour if each job in the Scheduler by User - the colous in the Scheduler jobs are based on job status update, though . Be de...
Tue, 25 Jun, 2024 at 10:59 AM
Can I view the daily job value for each of my users in the Scheduler?
Yes. There is a Scheduler feature that allows you to be able to view the total value of jobs that an agent is scheduled for or has done in a day. To vie...
Fri, 23 Aug, 2024 at 11:54 AM