FAQ's

Can my customer access a Webform after they have submitted it?
Once a recipient has submitted a Webform, they will no longer have access to the form to make any changes to it. If you would like them to receive a PDF...
Fri, 13 Dec, 2024 at 11:43 AM
What actions can be triggered from a Submitted Webform?
All of the actions that can be triggered by a standard form template can also be triggered by a submitted Webform. These actions include: emailing a PDF, cr...
Fri, 14 Jun, 2024 at 1:45 PM
Can my customers upload attachments to Webforms?
Clients have the ability to add attachments to forms if there has been an 'Attachments' field included in the form template. So long as the field is...
Tue, 17 Dec, 2024 at 12:04 PM
What is the landing page when a Webform is submitted?
Upon submission, every Webform template has the capability to redirect to its own unique URL.  It is possible to modify this setting and change the redi...
Fri, 13 Dec, 2024 at 12:08 PM
How do I make sure pre-filled fields are not edited when being used as a webform?
When using a pre-filled Webform for agreements, it is important to ensure that the form template is constructed in a way that supports the flow of your form...
Tue, 17 Dec, 2024 at 12:04 PM
Can a webform be sent automatically?
It is possible to create a job type template that can be utilised to send a Webform at any stage or time during a job by adding it to a Job Status Update.  ...
Tue, 17 Dec, 2024 at 12:05 PM
Why don't my variables show when starting a Webform?
Company and User variables are only available if the form is started by a Formitize User through the Web Portal or the Formitize App, and therefore they are...
Fri, 13 Dec, 2024 at 12:54 PM
How do I generate and download a QR Code for a Webform?
The QR Code provides a quick and efficient way for users to access Webforms by simply scanning it with a mobile device.  To generate a Webform QR Code i...
Fri, 13 Dec, 2024 at 12:58 PM
Can I send a blank Webform in an SMS?
You are able to send a Webform link in an SMS as part of a Job Type Communication as well as a one-off SMS. First, make sure that you have the SMS feature a...
Tue, 17 Dec, 2024 at 12:05 PM
Can I use a CRM or database lookup in a webform?
No. Webforms are a third party form type. This means that they can be filled out by anyone who has access to the webform. For privacy reasons, there is ...
Fri, 13 Dec, 2024 at 1:12 PM