FAQ's

Can I turn sections of the App off so users can’t access them?
From the Web Portal you are able to turn off sections that you don't want the user to be able to access. They will still be able to see the icons for th...
Tue, 26 Nov, 2024 at 10:19 AM
How do I add my signature?
Your signature can be stored in your user profile to be stamped when using forms, quotes, invoices and purchases.  You can upload your signature through...
Tue, 5 Nov, 2024 at 10:00 AM
How do I remove a User from a User Group?
A User can be removed from User Groups through the Web Portal > Admin > All Users > Edit arrow for the User that you would like to make the chan...
Tue, 5 Nov, 2024 at 10:00 AM
How do I change the Super Admin?
To change the Super Admin on your account, please contact [email protected].
Tue, 5 Nov, 2024 at 10:08 AM
Users and User Groups
If you work with a number of people in various areas of your business, then it is important to have individual accounts for each user, not only because it m...
Thu, 13 Jun, 2024 at 10:29 AM
How do I choose what individual Users can view / edit?
The Administrator has the ability to customise the permissions for each User, based on what they would like them to have access to. The Web Portal's...
Tue, 26 Nov, 2024 at 10:24 AM
Why can't I view a User's Private tab in the User Profile details?
In User profile sections, the User's Business details and Private details are separated into two panels. The business details cover all the public infor...
Tue, 5 Nov, 2024 at 9:21 AM
How do I reinstate / reactivate a User?
To reactivate a User who has been deactivated, in the Web Portal go to Admin > All Users > View Inactive Users > select the checkbox for the User y...
Tue, 5 Nov, 2024 at 9:20 AM
Can I view / edit User details from the Forms lists?
While in either of the forms lists ( Forms > Saved Forms, and/or Forms > Submitted Forms ), the Username of the User who saved or submitted the forms ...
Tue, 3 Sep, 2024 at 11:11 AM
How can I create Custom User Variables?
Custom variables are fields that can be used to automatically populate custom user information when a Form is being filled out by a User (eg: License number...
Tue, 26 Nov, 2024 at 10:28 AM