FAQ's

What are Future Reminders?
Future Reminders let you maximize the value of future business by setting up automated Job Reminders for each different Job Type to ensure both your custome...
Fri, 10 Jan, 2025 at 12:26 PM
How many Future Reminders can I have for each job type?
You can have as many Future Reminders for each job type as you wish. To add new Future Reminders to your Job Type Template, simply select the + symbol a...
Fri, 10 Jan, 2025 at 12:26 PM
How do I set up Future Reminders?
Future Reminders can be sent as Emails, SMS, Letters, or internal Tasks that can be created. You can customize the content of the Reminders using placeholde...
Fri, 10 Jan, 2025 at 12:26 PM
How do I delete a Future Reminder in a Job Type Template?
To delete a Future Reminder, in your Web Portal, go to Jobs > Job Type Templates > (Either Create a new Job Type Template or Edit an existing Job Type...
Fri, 10 Jan, 2025 at 12:27 PM
Do I have to add Line Items to a Job Type Template?
No, you do not need to add line items to a Job Type, however by adding the line items it will allow you to generate an invoice when you create a job quickly...
Fri, 10 Jan, 2025 at 11:00 AM
How do I disable automatic settings on a Job Type?
To disable certain automatic settings on a Job Type such as a Future Reminder or Status Update from sending when the job is created, in the Web Portal go to...
Fri, 10 Jan, 2025 at 12:27 PM
How to automatically send pest control pre-treatment advice forms to a user / technician before a job?
For Queensland pest controllers in particular, it is important to have a pre-treatment advice form completed and sent to the customer before the day of trea...
Fri, 30 Aug, 2024 at 10:44 AM