FAQ's

How do I unarchive a submitted form?
To unarchive a form, in the Web Portal go to Forms > Submitted Forms > select the Archived checkbox in the Submitted Form List > Select the form ch...
Tue, 10 Dec, 2024 at 11:10 AM
Can I bulk download my Submitted Form PDF files?
There currently is no way to be able to download Submitted Form PDFs in bulk, you will need to download a PDF of the individual forms each time.  You ca...
Tue, 10 Dec, 2024 at 11:11 AM
How many photos can I have within a table in a form?
If your from requires you to have photos within a table, it will only allow you to have 5 Landscape or 4 Portrait photos within the row. The data contai...
Wed, 4 Dec, 2024 at 12:43 PM
How do I change the name of the report PDF file in an email?
If you would like a different file name for a PDF then you can change the PDF Filename in the Web Portal by going to Forms > Existing Templates > thre...
Tue, 10 Dec, 2024 at 11:11 AM
How do I choose how many images appear in a row on PDF reports?
Selecting how camera images show up in a PDF form can be done in the Web Portal by going to Forms > Existing Templates > Edit Arrow for the Template y...
Thu, 12 Dec, 2024 at 12:55 PM
Can I remove my logo from my Forms?
The company logo cannot be removed from Forms as this happens automatically and is a part of the regular Formitize format. Although, you can get your fo...
Thu, 5 Dec, 2024 at 11:05 AM
How do I make a Form Template Inactive?
Making a Form Template inactive will not delete the template but remove it from the Active Template list to an archived / inactive list, so that you are abl...
Thu, 12 Dec, 2024 at 12:55 PM
How do I Reactivate a Form Template?
Reactivating a Form Template when it has been made Inactive can only be done in the Web Portal.  To Reactivate a Form Template in your Web Portal, go to...
Thu, 12 Dec, 2024 at 12:56 PM
How do I add a Photo Field into a Form Template?
You are able to add a Photo Field into a Form Template via the Web Portal by going to Forms > Existing Templates > Select the Edit Arrow for the Form ...
Thu, 12 Dec, 2024 at 12:56 PM
Can I copy Form Templates from another account?
You are able to obtain a copy of form templates from a different account. However, please note that there is a transfer fee involved, and you will need to o...
Thu, 12 Dec, 2024 at 12:56 PM