FAQs

How do I add a cover photo to an asset?
Adding a cover image to an asset can only be done in the Web Portal, this will attach to the Asset Card. In the Web Portal, go to Assets > Asset Regi...
Fri, 10 Jan, 2025 at 11:52 AM
How do I print out a QR code for an Asset?
You can download a QR code for an Asset, which can then be printed out for use. For example: to place on an Asset item so that you can scan the code when do...
Fri, 10 Jan, 2025 at 1:37 PM
How do I create Mobile Assets?
Mobile Assets are assets that your business uses regularly for jobs (eg: vehicles, equipment, etc). To create new mobile assets, you first need to creat...
Tue, 14 Jan, 2025 at 11:51 AM
How do I create Location Assets?
Location Assets are assets that you may have regularly installed at a specific address location (Eg: baits, traps, etc). To create new Locations Assets,...
Wed, 15 Jan, 2025 at 8:58 AM
Can I recover an archived Asset?
Yes, you can do this by going to Assets > Asset Register > select the Archive Type tab > select the Show Archived Assets checkbox > select the c...
Wed, 15 Jan, 2025 at 12:54 PM
Can I move an Asset from one Asset Type to another?
No. This is not currently something that can be done. You can only recreate the Asset within the Asset Type list that you would like it connected to, and th...
Wed, 15 Jan, 2025 at 12:53 PM
Can I delete an Asset Type?
Yes, Asset Types can be deleted, however this process cannot currently be reversed, so you would need to be certain that you want to delete it, as you will ...
Wed, 15 Jan, 2025 at 12:54 PM
How do I add photos / images to an Asset?
To add images to an asset in the Web Portal, just go to Assets > Asset Register > select the Asset Type tab > select the edit arrow for the Asset. ...
Thu, 16 Jan, 2025 at 12:58 PM
How do I see what forms an Asset is connected to?
To view the submitted forms that are connected to an Asset or have the Asset in them, go to Assets > Asset Register > select the Asset Type tab > s...
Thu, 16 Jan, 2025 at 12:58 PM
Can I add notes to an Asset?
Yes, notes can be added to an Asset via the Web Portal and the App. In the Web Portal go to Assets > Asset Register > select the Asset Type tab &g...
Thu, 16 Jan, 2025 at 12:58 PM