FAQs

How do I create a new Job?
You can create a new job in the App or Web Portal (with user permission) In the App select NEW in the top right hand corner or by selecting the round Plus ...
Mon, 8 Aug, 2022 at 9:23 AM
How do I complete a Job?
You can complete a Job in the App and the Web Portal. To Complete the Job in the Web Portal, Jobs > Scheduler > Click on the Job that you would like ...
Mon, 18 Jul, 2022 at 11:55 AM
How do I edit a Job?
A job can be edited in the Web Portal and the App (depending on the user's permissions). Web Portal, Jobs > View Jobs > Edit > make change...
Mon, 8 Aug, 2022 at 9:18 AM
How do I delete a Job?
A job can only be deleted in the Web Portal, in the App it can only be 'rejected'. To delete the job, Web Portal > Jobs > View Jobs >...
Mon, 8 Aug, 2022 at 9:07 AM
Can Job Details auto populate fields in forms?
Yes, you can add Job fields and populate in your form. The CRM contact and location element will connect automatically. You can also use the following objec...
Sat, 30 Jul, 2022 at 3:54 PM
What are Queued Jobs?
Queuing a Job means that anyone in the respective User Groups that the job is queued for can see the job on their device, (ensure that the filter for seeing...
Mon, 18 Jul, 2022 at 10:24 AM
How do I send a Job to Queue?
To Queue a Job Select Job > New Job >  and in the Assign To field > select Queue, then choose the user group/s that are able to accept the job.  ...
Mon, 18 Jul, 2022 at 10:30 AM
What is Job Value?
Job value is a field in the job creation page that enables a value to be assigned against the job. This may or may not be equivalent to the job invoice valu...
Mon, 18 Jul, 2022 at 10:51 AM
How do I dispatch a Job to an App User?
To assign/dispatch a Job to an App user using the Web Portal is the same as assigning a Job when you are creating it, Job > New Job > Edit > Assign...
Mon, 18 Jul, 2022 at 10:32 AM
What does the App user see when they receive a Job?
Each user can have permissions Customized to what the Administrator would like them to see.  In the User Settings on the Web Portal you can Turn Permission...
Sat, 23 Jul, 2022 at 1:22 PM